PassProtection™ Retake Policy

Kaplan Professional Education is confident that you will pass your Securities or Insurance Licensing Exam after taking our Live Class. However, in the event that you were unsuccessful in passing your exam, or simply wish to take the class again, please contact our Customer Service department at (800) 824-8742. You may retake the same class, subject to the conditions described herein, within one year of the date purchased.

All enrollments under the PassProtection™ program are subject to space availability in the requested class. Web-based courses or classes may be substituted for live classes at our discretion. PassProtection™ Retakes are limited to a combined total of three (3) occurrences within one year of the date purchased. If you have exceeded this limitation or the timeframe of one year from date of purchase, you will need to re-purchase the materials and/or class and a new PassProtection™ Retake term will begin.

For more information, please call Customer Service at (800) 824-8742.