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Tech Support


Technical Support Availability Phone
8:00 am – 8:00 pm ET Monday – Thursday
8:00 am – 6:00 pm ET Friday
Toll Free:   (800) 824-8742
International:   (608) 779-8301

Please view the frequently asked questions below before sending a request.

SecuritiesPro™ QBank CD and Download Update

We have recently uncovered a problem with the SecuritesPro QBank CD/Download product that may result in a "Program Expired" error when attempting to launch the application.



Instructions: When the download begins, click on Run. After the patch installation is complete, you will need to restart your computer before the patch will take effect.

If you have any questions, please submit a support request below or call us at
800-824-8742, option 6.

General System Requirements

Operating System
  • Windows Vista
  • Windows XP (With Service Pack 2)
  • Windows 2000
Processor
  • At least 500Mhz Intel Pentium/Celeron Family or AMD K6/Athlon/Duron Family or compatible
RAM
  • 256 MB RAM
Software
Connectivity
  • Broadband (cable/DSL/T-1), Download speed 500K +
Display
  • 800 x 600 minimum
  • 1024 x 768 recommended



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Call (800) 824-8742 or (608) 779-8301   Friday, July 30th - 14:14:37 ET
     
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