Tech Support
| Technical Support Availability |
Phone |
8 am – Midnight ET Monday - Friday.
After hours support is available by submitting a support request.
Requests will be responded to within 24 hours.
|
| Toll Free: |
|
(800) 824-8742 |
| International: |
|
(608) 779-8301 |
|
Please note that after hours support is available by emailing kfeducation@kaplan.com.
Please view the frequently asked questions below before
sending a request.
QBank CD and Download Update
We have recently uncovered a problem with the QBank CD/Download product that may result in a "Program Expired" error when attempting to launch the application.
Instructions: When the download begins, click on Run. After the patch installation is complete, you will need to restart your computer before the patch will take effect.
If you have any questions, please submit a support request below or call us at
800-824-8742, option 6.
General System Requirements
- Windows 7
- Windows Vista
- Windows XP
(SP 2+)
- At least 500Mhz Intel Pentium/Celeron Family or
AMD K6/Athlon/Duron Family or compatible
- Broadband (cable/DSL/T-1), Download speed 500K +
- 800 x 600 minimum
- 1024 x 768 recommended
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Download QBank Patch
