Help

• Frequently Asked Questions
• Mac OS X Techincal Support Sheet
• Technical Support Request Form

Login Difficulties

1. Click "Login" in the left-hand menu.
2. Enter your username and password.
3. Click the "Login" button.
4. If a security warning pops up, click "Yes".
5. On the left hand side menu bar, click Online Access.
6. The first time you login you will see the Terms & Conditions.
7. Read the Terms & Conditions and click "I Agree".
8. You should now be in the Online Access home.

Username/Password Recovery

Forgotten your username or password? You can have them emailed to you.

Changing Your Password

1. Login with the Username and Password supplied to you.
2. You will be brought to the products page.
3. Scroll down until you see "Additional Info" on the left hand side menu bar.
4. From the drop down select "My Account".
5. You can now change your password and click "Update Account".